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Cookie Policy

What are cookies?

Cookies are little text files which are stored on thebrowser or hard drive of your computer or mobile device when you visit awebpage or application. Cookies work to make your experience browsing our siteas smooth as possible and they remember your preferences so you don’t have toinsert your details again and again.

There are different types of cookies. Some cookies comedirectly from our website and others come from third parties which placecookies on our site, this is explained below.

Cookies can be stored for varying lengths of time on yourbrowser or device. Session cookies are deleted from your computer or devicewhen you close your web-browser. Persistent cookies will remain stored on yourcomputer or device until deleted or until they reach their expiry date.

We are 4 varieties of cookies which operate on our website:

1. The essentials

Some cookies are essential for you to be able to experiencethe full functionality of our site. For example, these cookies allow you tolog-in to your IKEA account and add products to your basket and checkoutsecurely. Without these cookies, some parts of our site just won’t work as theyshould.

2. The customisers

These cookies (also called functional cookies) allow oursite to remember your preferences, helping you to customise your experience onour site. That way we can remember you when you return to our site, direct youto the homepage of your local IKEA store, and provide you with live chatsupport while you are browsing for home furnishing inspiration.

3. The performance improvers

These cookies tell us about how you use the site and theyhelp us to make it better. For example these cookies count the number ofvisitors to our website and see how visitors move around when they are usingit. This helps us to improve the way our site works, for example, by ensuringthat users find what they are looking for easily.

4. The targeters

These cookies (also called advertising cookies) are used todeliver advertised content which is relevant to you and they can be used totrack the effectiveness of our ad campaigns on third party websites. Thesecookies are placed on our site by our third party service providers and theymay remember your web browsing activity and may be used to understand aboutyour demographics, such as age and gender. Only anonymised information iscaptured and used and the purpose is to provide you with content which isrelevant to you.

How do we use cookies?

We use cookies to enhance your browsing experience by:

  • Recognising when you log in and any preferred settings. 
  • Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
  • Analysing how your use our site which helps us to troubleshoot any problems and to monitor our own performance.

What type of cookies do we use?

Here are some examples of the main cookies on our site, whatthey do and how you can alter your settings to stop cookies.

These cookies are essentials and customisers. They allow youto navigate our site, log-in, display the correct page for the device you areusing, and verify your details when you apply for a mortgage.

To opt out of these cookies you will need to change thesettings on your browser Cookiepreferences. If you choose to block these cookies our website may not workas it should and any preferences you have may be lost.

Third Party cookies

Google Analytics

This is a performance improver cookie and we use it to trackvisits to our website and movement around site. The data which is collected isanonymous and is used for benchmarking purposes to monitor the performance ofour site and to measure user engagement on our site.


This is an advertiser cookie and a performance improvercookie. It allows us to place advertising content onto Facebook which isrelevant to you based on the information which your web browsing patterns allowFacebook to infer. This information is never connected to your profile and itis always anonymous.

You can read more and change your preferences on Facebookhere:https://www.facebook.com/policies/cookies/

You can control and opt-out of Facebook adverts and otherthird party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices

Google DoubleClick

This is an advertiser cookie which we use to help us totrack the effectiveness of our marketing campaigns. It enables Google to serveour adverts on other sites based on your browsing history on our page andengagement with our adverts.

You can change your preferences about the adverts you see onGoogle by clicking here: www.google.com/settings/ads

You can control and opt-out of Google adverts and otherthird party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices

Google Dynamic Remarketing

This is an advertiser cookie and a performance improvercookie. It allows us to serve relevant advertising content to users that havepreviously visited our website. The data which is collected is anonymous.

You can read more and change your preferences here:http://www.google.com/ads/preferences/html/opt-out.html

You can control and opt-out of Google adverts and otherthird party cookies here:http://www.youronlinechoices.com/uk/your-ad-choices


This is a cookiethat allows us to provide live chat to our users. The cookie identifies you ifyou have made an account, and keeps your chat consistent across all sessions,even without a RateShop.ca account. Deleting this cookie would make your nextchat session look like a completely new user.

You cannot opt outof the Zoho Sales IQ cookie, but it only collects non-anonymized data when youbegin a chat.

How do you change cookie preferences or block cookies?

Within your browser you can choose whether you wish toaccept cookies or not. Different browsers make different controls available toyou. Generally, your browser will offer you the choice to accept, refuse ordelete cookies at all times, or those from providers that website owners usei.e. third party cookies, or those from specific websites. Each browser’swebsite should contain instructions on how you can do this.

For further information please refer to:https://www.aboutcookies.org/how-to-delete-cookies/

If you block cookies on our website, you may be unable toaccess certain areas of our website and certain functions and pages will notwork in the usual way.

Changes to the Cookie Policy

We may update this Policy from time to time. If we makesignificant changes we will let you know but please regularly check this Policyto ensure you are aware of the most updated version.

This Cookie Policy was last updated on 23 April 2019.


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